We translate E‑Learning.

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About us

Welcome to smartspokes – the experts for e‑learning translations

We know what counts when it comes to translating e-learning courses. Not just consistently high quality at a low price, but also one thing in particular: reliability.

Do you need to translate your e-learning courses into a number of different languages as quickly as possible? Then you can count on us. Together with our 36 exclusive translation partners worldwide, we localize your content professionally and reliably in over 40 languages. You get everything from a single source – saving you time, money, and frustration.

Several hundred e-learning projects and many satisfied customers over more than two decades prove: you can expect the extraordinary from us – and entrust us with even your most demanding projects in good conscience.

Global network
smartspokes is different from many other translation agencies. We do not work with thousands of freelancers. We rely on 36 exclusive translation partners worldwide – which we coordinate centrally from Böblingen, near Stuttgart, in Germany’s industrial heartland. What does this mean for you?
You have one dedicated contact person for all languages. And a consistently high level of translation quality.
Native-speaking specialists
Our partners are located in the respective target country and employ salaried translators and proofreaders who are native speakers of the local language. This means your translation is produced in the specific country where it is needed – placing it in the best of hands.
Time-saving localization
Thanks to our global network, we can localize your e-learning content for multiple markets concurrently. That saves time and money. No matter how many languages you need or how ambitious your goals are – ask us about it.
Top quality
“Made in Germany” from Baden-Württemberg is renowned around the world for its quality. We are committed to upholding this reputation. A high-quality translation is easy to read, easy to understand, and not identifiable as a translation by the target audience. That is the standard we follow.
Custom-tailored
Customer-focused, proactive, creative – at smartspokes, we give you individual support. We develop a custom-tailored solution for each customer. That is our investment in a long-term working relationship.
Reliable
Whether it involves the international launch of a new product or the timely delivery for a crucial trade show, translation customers need one thing above all: reliability. We keep our promises. Guaranteed.
Why smart?
We changed our name to smartspokes in 2013. Why did we choose this name? With the term “smart”, we want to indicate that we have – or can find – a smart solution for every e-learning project.
Why spokes?
The spokes symbolize our global network of partners, as in the spokes of a wheel.
And why XTRA?
XTRA has stood for quality for more than two decades. That’s why we kept this trusted company name as the brand for our translations into German.

Stuttgart economic region
Our company is headquartered in Böblingen, south of Stuttgart, making us a neighbor of major corporations such as Daimler, Hewlett-Packard, IBM, and Philips.
Hub for software companies
The Böblinger Software Center in the Hulb industrial estate is also home to some 100 small and medium-sized software companies.
Where to find us
Would you like to discuss your e-learning project with us in person?

We look forward to your visit.
To map

1993-2001: XTRA translates for the IT sector
1993 Stefan Lampert founds XTRA Translation Services GbR, a partnership. His vision: offer a combination of translation and technology expertise to the IT sector. Major corporations soon discover this recipe for success. XTRA becomes a preferred supplier to IBM and HP for translations from English to German. Starting in 1999, IBM also hires XTRA for e‑learning projects for the German market.
2001-2012: XTRA goes multilingual
At the start of the new millennium, XTRA changes its company form to a GmbH, the German limited liability company, and begins to expand its language spectrum. The USP: XTRA relies on exclusive translation partners in other countries. This ensures that translations are of consistently high quality. Prominent IT corporations such as EMC, ORACLE, and SAP join the list of XTRA clients. The localization of e‑learning courses becomes an important mainstay: XTRA translates e-learning courses for Sony Ericsson into up to 29 languages, for example.
Since 2013: XTRA becomes smartspokes
As part of a tender for e-learning projects from IBM Global Services, Stefan Lampert decides to change the company form again: XTRA becomes SMARTSPOKES AG, an international partner network that is specialized in the translation of e‑learning courses. The business model proves attractive: smartspokes becomes a preferred partner to IBM for multilingual e‑learning projects. XTRA is retained as a brand for German translations.

Focus

One-stop shop for e‑learning localization

The e-learning market continues to grow. More and more organizations face the challenge of having to train large numbers of people in a short amount of time – even around the globe. E-learning is an outstanding method for this. Whether individual e-learning sessions, online
courses, or mobile applications: The training environment must be motivating and inspirational. The language plays a key role. As experts in the localization of e‑learning content, we make sure your e-learning courses are well received by their target audiences.
Our services in the e-learning domain include:

  • Translation and localization of course content
  • Transcription and translation of narrator scripts
  • Multimedia services: audio recordings, subtitling, voice-over
  • Linguistic, content, and functional review of the localized learning modules

We use translation memory (TM) systems for all translations. There are two decisive benefits to using such systems. Firstly, repetitions and similarities (fuzzy matches) are identified automatically. This harbors the potential to reduce translation costs significantly. Secondly, recurring terms and formulations are translated uniformly – even across multiple projects.

Are you not tied to a specific translation memory system? In that case, we recommend using the leading TM system, SDL Trados Studio. As an SDL LSP Partner, we use the latest technology and can comprehensively advise and support our customers.

We offer e-learning translation for the following areas of use:

  • Learning management systems (LMS)
  • Computer-based training (CBT)
  • Web-based training (WBT)
  • Mobile training
  • Product training courses
  • Software training courses
We work mainly with the following tools:

  • Adobe Captivate (Format: CPTX)
  • Articulate Storyline (Format: STORY)
  • Lectora Publisher (Format: AWT)
  • Microsoft PowerPoint (Format: PPTX)

We also support all widespread formats, for example:

  • XML (all variants, such as DocBook, Microsoft .NET, OASIS DITA, and others)
  • XLIFF
  • XTML 1.1, HTML5, HTML4
  • Adobe InDesign, Illustrator, Photoshop
  • Microsoft Word, Excel, PowerPoint, Access, Visio
  • Open Document (Text, Presentation, Spreadsheet)

Languages and Countries

Translations for every target market – into more than 40 languages

Our international network consists of 36 exclusive translation partners. We offer translations into more than 40 languages – from Europe and the Middle East to Asia and Latin America. No matter where your target markets are and which languages you need: you get your localized e-learning content from a single source.


In German, please!

We produce the German version of your e-learning content at our company headquarters in Böblingen. With 25 full-time employees, we are one of the market leaders for English-German translations – including Austria and Switzerland.


The worldwide smartspokes partner network:


References

Our customers

From SMEs to global corporations: we provide localization of e‑learning content for a wide range of industries and target audiences.
Many of our customers have worked with us for years – an excellent statement of the quality of our work.

IBM
Oracle
EMC
SAP

What our customers say


  • I’d like to express my appreciation for the strong support during last week as we had a high peak, your team supported to deliver 200,000 words in one week time. Thank you!

    IBM Global Services
  • Your translations have been very well received by Presales. In particular, they appreciate the good communication and excellent quality. So thanks a lot for that.

    SAP Presales
  • You and your team did a great job on a few projects we did last year and the ones we did so far this year. Thank you.

    IBM Learning Development
  • I wanted to connect you to smartspokes, a supplier that I have valued for long time. They have been doing translations for me across all European languages for more than 10 years and doing it well!

    Dell EMEA Training
  • I am in very good hands at smartspokes with all my translation matters. Fast, competent advice and translation.

    Fissler GmbH

Example projects

High-quality translations that are tailored specifically to the project requirements: that’s what our customers appreciate about smartspokes.
From multi-lingual online training courses to international e-learning platforms – a selection of testimonials appears below.


smartphone

Multilingual retail training for a smartphone manufacturer
In recent years, we have localized over 100 e-learning courses for an international electronics manufacturer – quickly, at low cost, and into up to 29 languages. This customer places special value on using a uniform corporate language across all channels and markets. That’s no problem for us. We know how to use the customer’s reference materials and our technical tools intelligently. As a result, our translators always find the right tone. With subsequent on-screen testing, we ensure that the texts are translated appropriately for the context and are positioned correctly in the application.
incadea

International e-learning platform for a vendor of car dealer software
This vendor is the first choice for software solutions for car dealers and importers. Our customer sought an experienced localization expert to support the launch of their platform for e-learning and partner certification on the important Chinese market – and found smartspokes. With our help, the dealer network in China was trained on the platform after just a few weeks.
benteler

E-learning for personnel development for an industrial manufacturer
In cooperation with our creative partner hydra newmedia, we localized a variety of e-learning courses in English for this company. The contents included skills management, performance and talent management, and even newly implemented SAP software. The corporation employs more than 30,000 staff worldwide. As such, it was extremely important to carry out the localization of the online training courses with the greatest precision and care.

People

Our team

We give smartspokes a face – with a genuine smile and pleasure in our work. Here are a few of our employees:

Stefan
Stefan

Stefan

Company Management
Magda
Magda

Magda

Project management
Maren
Maren

Maren

Project management
Annette
Annette

Annette

Project management
Kirstin
Kirstin

Kirstin

Account management
Maria
Maria

Maria

Project management
Daniel
Daniel

Daniel

Project management
Steffi
Steffi

Steffi

Account management
Sylvie
Sylvie

Sylvie

Accounting
Volker
Volker

Volker

Quality assurance
Stefan

Stefan

Company Management
Magda

Magda

Project management
Maren

Maren

Project management
Annette

Annette

Project management
Kirstin

Kirstin

Account management
Maria

Maria

Project management
Daniel

Daniel

Project management
Steffi

Steffi

Account management
Sylvie

Sylvie

Accounting
Volker

Volker

Quality assurance

Our creative partners

From the conceptualization and development of e-learning courses to the localization of content – a sophisticated workflow from A to Z for the entire e‑learning production process guarantees high quality, while saving time and money. We work together closely with selected e‑learning experts.

hydrashiro

News

  • smartspokes is localizing 15 multilingual retail training courses in up to 29 languages for a smartphone manufacturer.
    The successful long-term collaboration with the international electronics group will thus continue.

Contact

Where to find us:

You can reach Böblingen by rail in 20 minutes from Stuttgart Airport/Messe or the central station.
Our office in the RONDA Tower is about 5 minutes by foot from Böblingen station.

mapcontent
Visit us:

smartspokes

  • SMARTSPOKES AG
    Calwer Str. 7
    D-71034 Böblingen
  • +49-7031-213 66-0
  • +49-7031-213 66-77
  • smartspokes[at]smartspokes.com
  • smartspokes on Facebook
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